Tag: Agent Greeting

Filename Changes for Agent Greeting with CVP 11.5(1)

WHAT: Starting with CVP 11.5(1) and onward the file naming convention used when the WAV file recording of an Agent Greeting (AG) is saved has changed. BACKGROUND: For those that don’t know what AG is the following is an explanation though chances are high if… Continue Reading “Filename Changes for Agent Greeting with CVP 11.5(1)”