Category: Cisco Contact Center

Device Inaccessible in PCCE\UCCE

/disclaimer on The following works with PCCE and UCCE with the same general theory approach being applicable in UCCX. Any account name changes , where possible, should be considered. /disclaimer off   Hello Friend, it’s been awhile. At my previous job we had two…

Receiving Cisco Contact Center Update Notices in Webex Teams

I have a few different posts queued up that I am working on but this one is too useful , I think, to not make it a priority. At CLUS in June I was in a session talking about rethinking what is possible with…