Category: Cisco Contact Center

Device Inaccessible in PCCE\UCCE

Posted on January 7, 2019 by Andrew or Andy but not Drew

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/disclaimer on The following works with PCCE and UCCE with the same general theory approach being applicable in UCCX. Any account name changes , where possible, should be considered. /disclaimer off Hello Friend, it’s been awhile. At my previous job we had two… Continue Reading “Device Inaccessible in PCCE\UCCE”

Category: Cisco Contact Center, CUCM, Finesse, PG User, UCCE-PCCETags: Cisco Collab Troubleshooting, Device Inaccessible from Finesse

Receiving Cisco Contact Center Update Notices in Webex Teams

Posted on August 5, 2018 by Andrew or Andy but not Drew

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I have a few different posts queued up that I am working on but this one is too useful , I think, to not make it a priority. At CLUS in June I was in a session talking about rethinking what is possible with… Continue Reading “Receiving Cisco Contact Center Update Notices in Webex Teams”

Category: Cisco Contact Center, DevNet, Webex TeamsTags: Cisco Contact Center Updates, Rethinking Cisco Contact Center, Webex Teams